Exchange or Refund
To exchange and return please follow the following steps:
1/ Communicate with customer service through one of the following channels:
- Customer Service Number: 920013046
- Email: Info@fiveseasonoptical.com
- WhatsApp 920013046
2/ Please send the following:
- Your order number.
- Your bank data, including the bank name and IBAN number.
You will be answered within 48 hours
Payment method or payment and return period (after product condition evaluation process)
- For credit card / bank transfer: 5-7 working days
- Installment service providers (Tamara): within 14 days
Free delivery, exchange 7 days and return -only for online orders - 7 days from the date of receipt. With a golden guarantee
- Customer service working hours are from 9 am to 11 pm on all days of the week except Friday.