DIVERSO
DV1114 C05
DIVERSO Eyeglasses Model DV1114
Product Details
Pickup available at فايف سيزون
Usually ready in 2-4 days
التجهيز خلال 2-4 أيام / لتوصيل او الشحن يرجى ملاحظة أنه بالنسبة لطلبات الاستجماتيزم، فإن وقت التسليم يعتمد على توفر المنتج وسنتواصل معك لإبلاغك بذلك.
Product information
For website orders, we offer a policy Returns and exchanges “No questions asked” under the terms mentioned in the Returns and Exchanges section, which allows you to return the products for any reason within 7 days or exchange them within 14 days from the date the order was delivered to you.
General provisions that apply to cases of returning or exchanging products/
In order to be eligible for an exchange or return, all products must be returned to us within 7 days from the date of receipt of the order:
- Unaltered, i.e. unused, completely intact and in resellable condition (or the condition in which it was received from us).- Products must be in their original packaging/box, with all brand and product labels/price tags/care instructions and any other accessories present.
- We reserve the right to monitor returns and reject orders from customers who have high levels of product returns, but nothing in our returns section is intended to prejudice any rights the user may have under the law of the Kingdom of Saudi Arabia.
- The costs of shipping the order must be covered by the customer.
Products that are not returnable or exchangeable/
The following products cannot be returned or exchanged unless they are damaged:
Contact lenses of all types if the box has been opened - Discounted products - Products that were manufactured at the request of the consumer or according to specifications he specified, excluding products that were defective or that violated the specifications specified by the consumer.
/Refund the order amount after return
Refunds will only be made after the return of Products has been approved, and we will issue a refund of the full face value of undamaged Products duly returned after approval (excluding original delivery charges and cash handling charges). Your paid amount will be refunded through the following methods. The following products can be returned or exchanged:
The amount paid will be refunded according to the seller's terms and conditions in the case of payment using Tamara or Postpay (deferred payment providers) within 15 customer days. The amount paid will be refunded according to the seller's terms and conditions in the case of payment using a credit card within 15 working days via bank transfer to Customer account.
Damaged products/improperly executed orders/
If you receive your order damaged or any of the products are different from what you ordered, then please agree to return the product to us using the returns process mentioned. The product must be returned in the same condition in which it was received within 30 days of receiving the order in order to refund the full amount paid, including - if any - the original order delivery costs, taxes and any customs fees. Products may be exchangeable. Also, damaged products may have a warranty against manufacturing defects. Please contact us via this Link , or call us at 966535101110, if you believe that the product you received has a manufacturing defect.
Cancellation/
You may contact us at any time to cancel or change an order before it has shipped on our system. If you do this, we will cancel the order and return the full amount paid to you. If the order has been shipped, please wait for the order to be delivered and then use the return steps.
Return and exchange process/
Products can be returned or exchanged by contacting us here Link Or call us at 966535101110.
Five Seasons website delivers orders within the Kingdom of Saudi Arabia via the delivery methods mentioned below. However, we always strive to improve our customer experience and may offer additional methods of delivery or pickup through our marketing channels. Please check back frequently to see if other options become available. Orders are delivered between 10 am to 12 pm A.M . Free delivery on orders
:With a value of 200 SAR or more
|
the site |
Delivery times |
Cost (order value less than 200 SAR) |
Cost (order value is more than 200 SAR) |
|
Riyadh |
24-48 working hours |
23 |
Free shipping |
|
The rest of the Kingdom of Saudi Arabia |
Within 2 - 5 working days |
23 |
Free shipping |
*Orders that were registered outside our regular working hours, (9 am - 6 pm), after the last date for registering orders during the day, or on Fridays, on any official holiday in the Kingdom of Saudi Arabia, are considered to have been registered on the first working day in Kingdom of Saudi Arabia subsequent to the date on which the request was made. Delivery schedules are estimates, please be aware that there may be a delay in delivery of orders at the following times: promotion days, sales season and bank holidays. We reserve the right to charge a fee to return an order to us where it is refused to accept delivery at the address you provided to us on the confirmed date of delivery of the order.
General conditions for delivery
Although we are strictly committed to delivering within the timescales specified in our order confirmation, displayed on the Five Seasons website or stated above, these delivery timescales are estimates only. The timetable starts from the time the order is confirmed. However, if we do not deliver your order within 30 days of confirming the order, we will return the full amount paid to you. However, we are not responsible for non-delivery for reasons outside our control, including your not being present at the address mentioned to receive the order or Your request to postpone delivery. Orders are delivered daily, except for Fridays and official holidays in the Kingdom of Saudi Arabia. It is your duty to ensure proper arrival of the order and/or provide any additional identification documents that may be required for customs clearances (if applicable). Please note that the delivery company will make four attempts to contact you to schedule the delivery of the order, and three attempts upon delivery. If none of the calls are answered, the order will be cancelled.
Change the address and follow up on the order
Our customer service team is pleased to assist you in changing the delivery date and address based on your request, but if you receive an email stating that the order has been sent, then we cannot change the address. Please note that the receiving address cannot be changed outside of the original receiving country.
We will send an SMS, email or WhatsApp message with a tracking number once your order is confirmed, where you can then use the tracking number to track your order.
